Agoda Reviews

Agoda Reviews

Agoda Reviews-Michael Kenny
Michael Kenny

The Singaporean travel site and registered trademark of AGIP traces its roots back when Michael Kenny established the company in 1997 with the aim of providing hotel reservations mainly focused in Asia Pacific. Agoda is also managed and operated by Priceline, which is an American online travel agency.

Now, Agoda has listed over 700,000 properties in 197 destinations and over 2,000 employees. There was no specific meaning for the word Agoda by netizens thought that it’s a mixture of the word agenda and go. Mr. Kenny also founded Tropical Trails, PlanetHoliday and PrecisionReservations; these three companies became part of Agoda. Even though Agoda is a Singaporean company, the head office is found in Bangkok, Thailand.

PROS
I personally love the layout of the page, it’s user friendly and easy to access plus the landscape background gives an inviting effect. However I wonder how mountains and grasses are related to a hotel? Maybe a choice of a hotel interior as a background will be wiser. In case, if customers want to change the country and currency, the option is located on the top right before the sign in button.

Scrolling further down will give travelers ideas of places they might want to visit with their Top Destinations section. It is showing several countries and cities, provided with the information of how many properties.
Agoda Reviews-page
Agoda serves in those places. It also show a list of reviews regarding the hotel and resort for travelers to see the credibility of the place.

Travelers can earn reward points each time they make a booking, Agoda Rewards is the frequent flyer program of Agoda wherein customers can get 4-7% cash back. To learn more about this program, click here.

On a positive note, Agoda has a mobile app wherein customers can access the same services on their mobile phones in iOS, Android and Windows. The travel app lets travelers to search, decide, book and access information about Agoda. The recent update of the app really helped customers a lot in their on hand travel needs.

CONS
Checking with some Agoda reviews, the company is gathering majority of positive feedback and this is a good sign that the company is trustworthy. However it is really impossible if their are no negative comments.
Agoda Reviews-logo
Contact Information:

  • Website URL:                        www.agoda.com
  • Contact number:                  +44 20 3027 7900
  • Contact Email:                      CS@agoda.com
  • Head Office Address:          999/9 Rama I Road, The Offices at Central World
                                                     27th Floor, Patumwan, Bangkok 10330 Thailand

Advice to Revise
After writing this review and reading other Agoda reviews, evidently the online hotel meta search engine is one of the more trusted sites. However I guess a lot of online travel agencies are also doing the same way of providing services like just basically searching and comparing, this might be the reason why Agoda is considered as one of the neutral online hotel booking site. Maybe they should try an innovative way to rank themselves up.

Feel free to leave a comment below.

 

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Comments 1

  1. Sure Singapore is one of the best destination but their online travel agency, Agoda seems not a good pair to that notion. A friend of mine once booked with Agoda and hidden fees somehow show up on his bank statements. I guess that’s their agenda after all.

     

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