Air France Reviews

Air France Reviews

Yesterday. news included Air France. What happened? Pilot unions have called on Syndicat National des Pilotes de Ligne (SNPL), which represents more than half of the airline’s pilots, and SPAF, which represents about a quarter, to strike during the first week of the Euro 2016 soccer championship in a protest over pay.

Air France said in a statement the four-day strike came as the airline was returning to profit after eight years of losses and that it jeopardized the future of the company. (The soccer tournament begins in Paris on June 10 and will run until July 10.)

Air France Reviews-Frédéric Gagey
Frédéric Gagey

“Air France is still fragile, we need the commitment of all staff to ensure the company’s growth,” it said. Now, since we never wrote a review about Air France. let’s discover the French flag carrier of France headquartered in Tremblay-en-France.

Société Générale des Transports Aériens (SGTA), as the first commercial airline company in France, together with other airlines, merged to form Air France on October 7, 1933. Now, who would thought that Air France now has a total fleet size of 235 Airbus and Boeing which serve 204 destinations worldwide?  Mr. Frédéric Gagey has been the CEO of Air France since 2013.

Flying with Air France

Air France Reviews-EconomyEconomy (Voyageur), Premium Economy (Premium Voyageur), Business Class (Affaires) and First Class (La Première): these are the cabin classes in Air France. All passengers will receive a complimentary amenity kit, meals, and beverages depending on their cabin class and haul. Customers under First and Business Class enjoy seatback inflight audio video on demand to keep them entertained and those travelling from Premium Economy up to First Class are entitled to priority check-in, board and lodging.

Air France Reviews-First ClassFirst Class passengers are served with premium wines and spirits. Prior to their flight, they are dedicated with priority check-in and private security channels to the La Premiere lounge, exclusively escorted while they wait for a private chauffeur to drive them to their aircraft

The frequent flyer of Air France and Flying Blue lets loyal customers earn miles which they can use to purchase award tickets or discounted airline services. To see more about the program’s description, mechanics, and benefits, click here.

Official Website and Mobile app

Their web page’s theme color is related to the flag of France, not to mention the flashing images of attractions, promotions, and services add more flavor to the overall presentation of their official website. Air France provides the option to search, check and manage flight bookings online, wherein the heading of the page gives access to the airline’s policies, services and frequent flyer program. In case travelers want to change the language of the site, the option to do so is located at the top center of the page.
Air France Reviews-page
To keep in touch with their social media accounts like Facebook, Twitter, Google+, Linkedin, YouTube, Instagram and Pinterest, the links are located at the bottom part of the site next to the newsletter service.
Air France Reviews-mobile appAir France was generous enough to extend these services to smartphone via their Air France mobile application. The travel app provides similar features the same with the PC version. They recently made an update to the app, so consumers can experience an easier way to find what they need, along with a Mobile Guarantee to lock in their reservation for a 24-hour period for free. Pay later options are also available. The travel app is available in the App Store and Google Play Store.

Air France Reviews of Customers

After reading Air France reviews from several passengers, the French airline isn’t as elegant as it sounds based on Air France reviews. They only received a score of 6/10 rating overall, from 533 Air France reviews. Passengers are complaining about the airline’s delayed flights that cause them to miss their connecting flights as well and what made that worse is there were no explanations given.

However, on a positive note, a recent reviewer also experienced that delayed flight problem, but still gave them an 8 out 10 star rating.
Air France Reviews-logoHow To Reach Them?

  • Website URL:                     http://www.airfrance.us/US/en/common/home/flights/ticket-plane.do
  • Contact Number:              +33 (0)89 27 0265 4 / 800-210-6508
  • Contact Email:                   mail.servicedeskus@airfrance.fr
  • Fax Number:                     +33 1 41 56 8419
  • Head Office Address:       45 Rue de Paris, 95747 Roissy CDG Cedex, France

Conclusion

Air France had been great in dealing with customers. Their might be some circumstances when things get out of hand, but at least they can still manage to satisfy their customers in the end. With more than 8 decades of aviation experience, Air France can be considered as one of the veterans and professionals in this kind of field. More power to the French airline.

Feel free to leave a comment below.

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Comments 1

  1. ORY-MRS nothing special for this 1 hour flight cabin crew was smiling and friendly the captain made frequent announcements and the service was quick and professional. I definitively recommend this airline. No IFE.

     

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