Air Madagascar Reviews

Air Madagascar Reviews

Air Madagascar was founded in March 1947 by a private French airline,
Transports Aériens Intercontinentaux with the aim to cater flights by TAI and Air France. Initially, Air Madagascar began with two Douglas DC-3 and de Havilland DH.89 Dragon Rapide. To reorganize the airline, in 1961, the name was changed to Madair, and it became the national airline of the independent republic of Madagascar. However, a negative image was alongside with this rebranding that they thought of changing it again to “Air Madagascar” in 1962.

Air Madagascar Reviews-Gilles Filiatreault
Gilles Filiatreault

Now, Air Madagascar has 9 aircraft serving 36 destinations internationally and it’s headquartered at Ivato International Airport. Air Madagascar is a member of the global airline alliance, “Alliance Vanille:” a cooperation agreement by the Commission of the Indian Ocean between Air Madagascar, Air Austral, Air Mauritius, Air Seychelles, and Air Inter Islands.

Since 2015, the flag carrier of Madagascar had been simultaneously nominated as “Indian Ocean’s Leading Airline” by World Travel Awards. Now, they’re led by Gilles Filiatreault. He is a Canadian-born citizen with 20 years of experience in aviation. During those times, he already developed business plans for other airline giants internationally.

InFlight Services

Air Madagascar has signed an agreement with DTI, the leading worldwide provider of inflight entertainment. With this, passengers can access a range of on board entertainment or games such as puzzle games to boost their customers’ strategic minds. Air Madagascar has three cabins classified as Economy, Premium Economy, and Business. They serve customers with extensive international dishes and keep them comfortable with their reclining seats and accommodating flight attendants.
Air Madagascar Reviews-cabin

Official Website

Air Madagascar Reviews-pageTo avoid language barriers, since the site’s default language is in French, customers should click on the flag icon at the top right and select the United Kingdom flag. The flashing image of the official website is their own way of promoting their latest vacation packages and offers. However, mobile apps are showing at the last part of the page but there’s no such thing as an airline application for Air Madagascar. The other way to keep in touch with their services is the icon for Facebook and Twitter shown at the right hand of the page wherein it directs customers to their social media accounts.

Air Madagascar Reviews and Feedback

Recently, based on Air Madagascar reviews, the flag carrier of Madagascar didn’t gather positive comments from its passengers. Mostly, they are rated 1 out 10 for their posted reviews. Some customers are complaining majorly about the airline’s confusing schedules and cancelled flights while others are commenting about the neatness of the cabin interior.
Air Madagascar Reviews-logo
How To Reach Them?

  • Website URL:                www.airmadagascar.com
  • Contact number:          +261 20 22 222 22
  • Contact Email:              communication@airmadagascar.com
  • Fax Number:                 +261 20 22 337 60
  • Head Office Address:   31 Avenue de I’Independence, Anlalakely 4932, Antananarivo, Madagascar

In a Nutshell

Judging through Air Madagascar reviews, the airline had been going through unfamiliar changes since the new CEO was appointed in October 2015. Maybe, they are in the great period of adjustment which makes their loyal passengers uncomfortable and ruins the consistency of the lenient and quality customer service that Air Madagascar was known for. Have you flown with them before?

Feel free to share your experience below.

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Comments 1

  1. Let’s be clear, in Madagascar you have little choices, a new competitor to Air Mad has just started operating but choices are limited and the best option is to fly and be driven back (get a chauffeur) when you want to visit the island. Overall good service.

     

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