Allegiant Air Reviews

Allegiant Air Reviews

Allegiant Air Reviews-Maurice J. Gallagher Jr.
Maurice J. Gallagher Jr.

The airline started as WestJet Express in 1997. Allegiant Air by then was established by three key people, who are: Mitch Allee, Jim Patterson, and Capt. Dave Beadle who is a chief pilot. By the time Allegiant Air received their operating certificate for domestic operations in 1998 as “Allegiant Air,” they were even known to be a high-end charter airline.

In 1999, Allegiant started the only jet service to Lake Tahoe Airport from Long Beach. However, the airline wasn’t able to bring enough revenue to cover its costs when, on the 13th of December 2000, Allegiant Air filed for Chapter 11 Bankruptcy Protection and that’s when the current CEO of the airline, Mr. Maurice Gallagher Jr., a 65-year-old president, gained control and was able to raise the revenue with ancillary $33.35 per passenger. Mr. Gallagher Jr. believed that “There are all kinds of ways to succeed” and “I always look to change something.”

Now, the airline is fully owned by Allegiant Travel Company. Allegiant Air has a fleet size of 86 Airbus, Boeing, and McDonnell Douglas serving 117 destinations worldwide using the company slogan “Travel is our deal.” Did you know Allegiant means “one who is loyal.” Let us witness how their leader had turned the tables over from bankruptcy to proficiency.

Flying with Allegiant Air

Allegiant Air Reviews-inflightAllegiant Air crew are equipped with tablets that contain information; the purpose was not invasion of privacy but to serve passengers in a better way. Apart from that, passengers can also buy food and beverages through their FlyDesk cabin tool. Some other airlines are also anticipating to use these tablets to increase ancillary revenues onboard.

Speaking of meals, did you know that Allegiant Air was ranked as one of the airlines with healthiest food? Moving forward, the airline serves only one cabin class where passengers are offered with a variety of snacks and beverages for purchase with enough legroom space for customer’s comfortability. However, the airline doesn’t offer any type of inflight entertainment and customers have to bring their own personal electronic devices to keep themselves entertained. WiFi is not available

Official Website and Mobile App

The interface of their website is simple and easy to access. Sections are laid out so  customers can book vacations, hotel reservations, car rentals, check-in online, check flight status, manage booking, and other travel information.
Allegiant Air Reviews-page
The lower part of the page inspires travelers with top destinations and top deals offered by their promotion section. Customers can also receive the latest deals with their newsletter service located right below the Top Deals section where customers can type their email address and home airport then hit “Go” to get subscribed.

Allegiant Air values customers who are more comfortable doing things online. The mobile travel app called Allegiant2Go lets travelers have a paperless QR code boarding pass, access upcoming trips, select seats, have priority board and lugging, check flight status, and check-in online.

Allegiant Air Reviews of Customers

Since the last time I checked about Allegiant Air, there were a lot of complaints about their services. Now, more of Allegiant Air reviews are showing as negative comments from passengers. Let’s look into one of the most recent reviews by their customers.

One reviewer said the airline lures travelers with low-cost fare but will charge them for everything. She had to pay for seat selection, carry on, checked baggage; boarding pass printed at the terminal cost $5 and drinks on board will charge $2. Baggage allowance fee exceeding 40 pounds was charged as well. She noted the service as “A total nickle and dime operation” and she called it a crazy business in which she won’t recommend flying again.
Allegiant Air Reviews-logo
How To Reach Them?

  • Website URL:                    www.allegiantair.com
  • Contact number:              +1 702 851 73 00
  • Contact Email:                   malle@allegiantair.com
  • Fax Number:                     +1 702 851 73 01
  • Head Office Address:       Allegiant Air Corporate Office, 8360 South Durango Drive, Las Vegas,
    Nevada, 89113, USA

Overview

Judging through Allegiant Air reviews, Allegiant Air had kept a neutral standing in the aviation industry that customers are not satisfied with its inflight services. If only the airline would try to hear out their customers’ concerns more than their profit; I believe that business is about people. Again, business is done with people, not with ideas, things, or money.

Do you have any suggestions as well? Feel free to leave a comment below.

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Comments 1

  1. I have flown Allegiant about 8 times in the last 18 months. It is a great deal when everything goes according to plan. I think in the last few months there have been more and more problems. And to have your flight cancelled and rescheduled for the next day after waiting in an airport for 5-7 hours is extremely poor customer service. Staff seems to do the best they can under the circumstances.

     

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