Austrian Airlines Reviews

Austrian Airlines Reviews

Austria has a strong economy with machinery, metallurgical products and textiles being of particular importance. The country’s important industry, however, is tourism: the country as a sustainable destination. So, transportation in and out of the country is essential. In this review let’s discover the flag carrier of the Austria with Austrian Airlines!

Past – Present – Future

Austrian Airlines Reviews-Kay Kratky
Kay Kratky

The airline was founded and established by Walter Barda-Bardenau on May, 3 1923. He initially started the fleet with Junkers F 13’s and that’s when the first inaugural flight took place in May 14. The company initially operated as part of the reasoned by Junkers Trans European Union.

In 1938, Austrian Airlines procured government support for new aircraft; that’s when Junkers Ju 52/3 were added to the fleet and they began planning routes to Rome, Paris and London.

Moving forward now, Austrian Airlines after the war and independence from Germany: The airline serves as the national airline of Austria with a growing fleet size of 82 aircraft consists of Airbus, Boeing, Bombardier, Embraer and Fokker. Yes, no more Junkers.

Talking about their current fleet, Austrian Airlines purchased 17 pre-owned Embraer 195s within Lufthansa Group, the aim of the purchase is to replace the ageing Fokker aircraft.

In 2015, the blue belly and engine painting of the livery will be replaced by white and red. On the same year, Kay Kratky was appointed as the new Chief Executive Officer of Austrian Airlines.
Austrian Airlines Reviews-criticismAustrian Airlines started the year of 2016 with yet another news of development. They’ll be revising the rebranding introduced in 2015, by dropping the “my” ahead of Austrian because this had caused criticism.

Flying with Austrian Airlines

Austrian Airlines caters two kinds of cabin classes: Economy and Business Class.

Austrian Airlines Reviews-Economy ClassEconomy Class – service offered will depend if the passenger is flying over short/medium haul or long haul. Short/medium haul passengers are offered with complimentary service with hot and cold beverages and  Austrian beers and wines. Meals are not free though. They offer travellers their DO & CO à la carte menu.

In Economy Class, if passengers want more legroom space, they have additional charges for that and they must be reserved during booking. On a positive note, travellers can make a reservation one year in advance.

Austrian Airlines Reviews-BusinessBusiness Class – passengers are treated like royalty in this cabin class. A horizontal full-flat bed, which is two meters in length, awaits their journey on air. Not to mention it has  a massage function. How relaxing. The cabin itself was furnished with highly luxurious material.  Like in Economy Class, customers are given the options with their DO & CO menus made personally by the chef on board.

They keep their customers entertained with an AVOD system setup in each seat. Passengers can enjoy over 300 hours of video & audio entertainment on demand in high-resolution digital quality on a 15-inch (38 centimetres) touchscreen monitor.

Feel the difference.
To see more of their exclusive Business Class, click the link below:
http://businessclass.austrian.com/index.html?v=5C31A0#start

Official Website and Mobile app
Austrian Airlines Reviews-page

As I last saw the web page of Austrian Airlines, it was not as amazing it is now. The red and white livery or theme color remained despite rebranding and modernizing their site. Now, it is easier to navigate on their official site. Though like other major airlines, their page provides information regarding services, policies and news updates.

Austrian Airlines Reviews-mobile appTravellers can also freely book their reservation online. Flight status and managing their booking can also be done online. Now, Austrian Airlines has a hotel reservation and car rental services offered online.

Of course, if they were able to upgrade their official site, it means they also have a mobile application. Austrian Airlines’ travel app is just the mobile version of the PC service. The app is available to be downloaded on App Store and Google Play Store.
Austrian Airlines Reviews-logoHow To Reach Them?

  • Website URL:                     http://www.austrian.com/
  • Contact Number:              +1 310 616 55 85 / +43 5 1766 1000
  • Contact Email:                   publoc.relations@austrian.com
  • Fax Number:                     +43 1 6886 526
  • Head Office Address:       Office Park 2, PO Box 100, A-1301 Vienna-Airport,
                                                  1300 Vienna, Austria

Overview

We almost covered up everything about Austrian Airlines from their origins and services on board. Don’t worry, because even Austrian Airlines reviews from other passengers had highly recommended this airline. Moreover, they garnered an overall score rating of 6/10 on Airlinequality.com

Did you know that the airline had ranked up last year in “The World’s Top 100 Airlines” by Skytrax? They went from being 21st in 2014 to 13th in 2015. Nice right?

Have you flown with Austrian Airlines? Feel free to share your experience below.

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Comments 1

  1. Really poor service – food was bad and seats also poor. An 11 hours flight with only 1 meal and 1 snack. The beverages offered were ok. It was cold in the plane. The crew were friendly but overall this is an airline with a low service level.

     

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