BookIt Reviews

BookIt Reviews

BookIt Reviews-Arthur “Bud” Finlaw
Arthur “Bud” Finlaw

The travel company that knows the value of Internet as a livelihood: BookIt was established in 2000 by Arthur “Bud” Finlaw who serves as the company’s CEO as well. It all began in a garage office with a single employee: his son, Jamin Finlaw. Now, BookIt has its own headquarters in Panama City Beach, Florida. BookIt is working to provide travellers the best online travel experience by offering deeply discounted travel arrangements, the best web interface, and fantastic guest service. But, let’s see about that. In this review, let’s check the services and credibility of BookIt.

What is BookIt?

The interface of BookIt looks calm with the mood expressed by the background image. Their design promotes the idea of vacation, since their target audience are people looking for leisure time. Booking flights, hotels, and car rentals is done online or through calling their customer support.
BookIt Reviews-page
BookIt encourages their customers to create an account and become a member of Bookit. Members can modify their bookings and save past booking information, they can also receive exclusive offers; signing up is free. Like other travel sites, BookIt is a search engine for booking flights, hotel accommodation, vacation packages. and activities.

BookIt Reviews-mobile appThe search and compare functionality can now be done via smartphones too. BookIt has a travel app for a more convenient way of managing travel itineraries. Direction guidelines are also provided for customers to map out their plans. BookIt is in the middle of improving their application for the sake of all customers. The travel app of BookIt is available in the App Store and Google Play Store. They also offer “Exclusive App-Only” rates.

BookIt has a newsletter service wherein customers can sign up and receive the latest deals offered on BookIt directly on their inbox. This service includes the “Sign up to receive up to $150 instant savings.” I wonder what’s the catch with the “up to $150 instant savings.”

BookIt Reviews of Consumers

Is it me or are the reviews posted on Trustpilot about BookIt too many? 12,610 BookIt reviews are shown. I am sensing some fraudulent action here. Are they trying to make fake comments to keep their numbers high? Even Expedia just has a thousand reviews, but 12,000+ is really doubtful. Even the overall rating shows as 7.9/10, I am not in the slight convinced that they are reliable. BookIt doesn’t look legit at all.
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How To Reach Them?

  • Website URL:                 http://bookit.com/
  • Contact Number:           1-866-269-7360 / (888) 782-9722
  • Contact Email:               guestservice@bookit.com
  • Fax Number:                  (850) 236-2054
  • Head Office Address:   14251 Panama City Beach Parkway Panama City Beach, FL 32413 USA

Overview

Looking back at some of the customer reviews,  I can say that their booking framework still has a lot of opportunities to get better.

System glitches are a huge issue, especially for online exchanges including money. Speaking of improvements, their customer service is one of the big problems here. Ignoring customers’ concern is a big no-no in the travel industry.

Have you booked with BookIt before? Feel free to share your experience below!

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Comments 1

  1. The reason I am giving BookIt.com a 3/5 instead of 5/5 is because they do not price match vacation packages. I found a package (the same room and flight) on Hotwire.com for 200 dollars cheaper, and they would not honor that price. However the customer service agents were very nice.

     

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