EgyptAir traces its roots back to 1932; this idea sprung when the chairman of Airwork, Alan Muntz, visited Egypt and came up with an idea to start a new airline in the country. The beginning of EgyptAir was known as Misr Airwork. The breakdown of ownership by 1933 consisted of 85% Misr Bank, 10% Airwork, and 5% private Egyptian investors making the name change to Misr Airlines. With the growing fleet carrying over 7,000 passengers in just 2 years, it changed again to Mysore SAE in 1949. It was on the 10th of October 1971 when the name was officially changed to “EgyptAir.”
The flag carrier of Egypt is also considered the oldest airline servicing both Africa and the Arab world. It is also the second-largest airline in Africa (next to South African Airways) and the second-largest Arab airline (next to Saudi Arabian Airlines). EgyptAir’s main base is at Cairo International Airport with a total of 60 aircraft and it is a member of Star Alliance, led by their current CEO, Sameh El Hefny. He has an extensive background in civil aviation prior to being the Chief Executive Officer of the airline; he entered EgyptAir in 1988 as a pilot and went up to Chief Pilot and Examiner for Airbus aircraft.
Flying with EgyptAir
EgyptAir offers similar cabin classes like other airlines. Their cabin classes are categorized into Economy, Business, and First Class. All passengers are served with Halal meals, also known as foods and drinks of Muslims in accordance with the Islamic dietary law. EgyptAir doesn’t serve any alcohol drink in flights. Power outlets are available on selected aircraft while the majority of the travelers are entertained with their backseat audio video on demand system. However, First Class customers enjoy a personal video screen for their entertainment needs.
Official Website and Mobile App
Initially, the website asks customers to select their language and country of origin, which will direct them to the main page. The site expresses a calm blue and white theme color with clouds in the background. The features of the page are similar to other airline services such as booking flights, hotel reservations, car rentals, options to check-in online, flight status, manage their bookings, and access to their flyer program, EGYPTAIR Plus.
The sub-functions of the website let travelers process online refunds, get ticket notice, check baggage allowance, and check out mobile services. Indeed, they have a travel app or mobile version of these services available in the App store and Google Play Store. Based on EgyptAir reviews, the travel app is getting an above-average rating for the application’s functionality.
EgyptAir Reviews of Passengers
The national airline of Egypt didn’t leave a nice impression on its passengers. The recent published EgyptAir reviews are mostly complaints and negative feedback regarding EgyptAir’s old cabin interior, overcrowded lounges, rude and unfriendly crew; and, pilots even smoke in the cockpit despite the “no smoking” stickers pasted all around making passengers feel unbearable and irritated throughout the flight.
How To Reach Them?
- Website URL: www.egyptair.com
- Contact number: +202 2696 6798 / +200 9007 0000
- Contact Email: email@example.com
- Fax Number: +202 2635 38 61
- Head Office Address: Cairo International Airport, Terminal 3, Departure Hall Cairo, Egypt
Based on several EgyptAir reviews, the Egyptian airline is struggling to maintain their prestigious records as one of the leading airlines in North Africa. The last time they were awarded for Africa’s Leading Airline-Business Class was way back in year 2011; and, this year, they were just a nominee for this title.
EgyptAir might not be one of the Top 100 Airlines this year, but upon the resignation of Sameh El Hefny as CEO in August 2015, it was alleged that El-Hefny’s mismanagement was the main reason why he was forced to resign after the airline’s financial losses. EgyptAir sees a clearer view of their success, now that everything is situated.