Hipmunk is one of the leading online travel agencies now-a-days. Do you wonder what Hipmunk means? For the logo itself shows a chipmunk. Accommodating customer’s Agony is their key to success. You’ll understand why along the way, let’s take a tour with Hipmunk!
Initially, Hipmunk was founded in 2010 by Mr. Adam Goldstein and Mr. Steve Huffman.
Mr. Goldstein, is a 27-year old entrepreneur, full time travel nerd graduate from Massachusetts Institute of Technology. He published “The Missing Manual: AppleScript” as young as 16 years old which was his first masterpiece before Hipmunk.
The other one, Mr. Huffman, is a 31-year old web developer and the current Chief Executive of the social networking website: Reddit.
Hipmunk is competing with some of the travel agencies like Skyscanner, TripAdvisor and Kayak. This year, Hipmunk had raised $20M in funding and Ashton Kutcher is one of their investors.
Hipmunk has won the award for World’s Leading Flight Comparison Website since 2013 until this 2015 at World Travel Awards.
With Hipmunk services and Mobile app
Hipmunk provides customers the option to search flights either one-way or roundtrip, hotels and vacation rentals, car rentals either pick up and drop off from same location and latest package deals up to 60% off. Customers are allowed to change their country of origin at the top right of the page, with options like Belgium, Canada, France, United Kingdom, Ireland, Netherlands and United States.
The top visited destinations are also shown in Hipmunk to educate customers of places they might want to visit in time. Each suggested place gives hotel recommendations for their stay.
A live chat support is located at the bottom right wherein customers get to talk to a live agent. If they are not available, an option to just email is given in which customers are asked to type in their Name, Email and Concern.
Agony, Hipmunk’s service, helps customers to hassle-free flights by comparing not only the price but also the duration and number of stops for each flight into one single factor. This kind of searching is not yet copied by other agencies because Hipmunk’s Agony is an original. Agony is the service asset of the company.
Hipmunk has a mobile app up for their customer’s mobile phones. In this mobile app, customers are entitled to the same services as Hipmunk for PC, searching flights, hotel reservations and car rentals. The app is included on Time’s 50 Best iPhone Apps.
Hipmunk customer’s feedback
In this Hipmunk review, the online travel search engine is really painting a good picture however most of the reviews are full of doubt and suspicion. One reviewer said “If a website is magically finding you fares for $375 when everyone else is $850, you just know something is wrong.” and another reviewer said “I tried to book with the website Hipmunk pointed me to and as soon as you give your billing data, it cancels the booking and shows you the proper price. Some error in Priceline, then, I suppose.”
- Website URL: www.hipmunk.com
- Contact Email: firstname.lastname@example.org
- Head Office Address: 434 Brannan St., San Francisco, CA 94107, USA
In a nutshell
To sum it up. Hipmunk is really good at this kind of business. Having a child genius as the founder and CEO is really a big factor of their success. The usual agony of booking flights online is made easier by a wonderful chipmunk named “Hipmunk”.
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