HK Express Reviews 2017
HK Express was officially transformed into a low-cost carrier (LCC), with their first flights as a budget airline on October 27, 2013 towards five Asian destinations. They had been renamed as “HK Express.”
In our HK Express reviews, we look into one of the airlines that had been offering budget services to Hong Kong. We hope that these HK Express reviews help.
Background and History
HK Express is a low-cost airline offering budget flight options from Hong Kong towards destinations in mainland China and Asia.
Hong Kongese budget airline HK Express is headquartered in One Citygate, Tung Chung, Lantau, Hong Kong. From their main hub at Hong Kong International Airport and hub at Chek Lap Kok International Airport, HK Express flies to 28 destinations in Asia, including China, Japan, Korea, Cambodia, Myanmar, Vietnam, U.S. Territories, Taiwan, and Thailand.
“Hong Kong’s Low-Fare Airline” is a founding member of U-FLY Alliance, having HNA Group as a parent company. As of March 31, 2017, HK Express operates using a fleet of 14 Airbus A320-200, 3 Airbus A320neo, and 3 Airbus A321-200, by which their goal is to have more than 30 Airbus A320 aircraft by 2018.
What Users Have to Say
Based on 45 HK Express reviews on Airlinequality, HK Express was rated with an average of 5 stars out of 10. The most recent HK Express reviews was positive, though it was preceded with mostly negative HK Express reviews complaining about the airline’s expensive fare, lack of punctuality, uncomfortable cabin, or poor customer service.
Here is what Francis Wong, a flyer from Hong Kong wrote about his experience with HK Express: “Onboard service was on par with any regular airlines. The seating is 3×3 with acceptable seat pitch. No entertainment so bring your own. Food was served immediately after take off. My pre ordered hot meal was delivered with a smile plus a free bottle of water. The quantity is small, but the taste was actually quite good. The pilot was from Australia and the high standard and safety is very reassuring. 2:40 hours passed by quickly and we landed in Chiang Mai perfectly on time.”
Their Official Website and Inflight Services
HK Express features a purple and bright red colour scheme on their official website. Online, you have the option to pre-book your inflight meal and beverages and save as much as 20% with their special prices. This should be done at least 4 days or 96 hours before the scheduled departure of your flight.
HK Express passengers can purchase hot and cold meals, drinks, and other alcoholic beverages from HK Express’ onboard menu. Special HK Express branded products and anything from cosmetics, watches, jewelries, gadgets, liquor, to tobacco are also offered to them. UExplore Magazine, HK Express’ publication, has fun youth-oriented features on travel, lifestyle, and culture in a Hong Kong tone.
The airline’s fleet of A320s are fitted with a 3×3 all-economy class layout with an average seat pitch of 28 inches.
- Website URL: www.hkexpress.com
- Contact number: +852 3902 0288
- Contact Email: email@example.com
- Head Office Address: 7/F One City gate, 20 Tat Tung Rd, Tung Chung, Hong Kong, China
Value for Money Service
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