Holiday Extras Reviews 2017
Holiday Extras, operating from the United Kingdom, has a variety of travel needs on offer. Their team’s dedicated along with their partners to give travellers the best experience at an “unbeatable” price.
Discover what Holiday Extras reviews have to say about the travel company. In our Holiday Extras reviews, we look into the background and history of United Kingdom-based Holiday Extras, their official website, and additional information about their services and features.
Background, History, and More Information
Holiday Extras, according to their site profile, mainly offers the following travel services: airport hotels, airport parking, airport lounges, airports by rail and coach, destination car hire, and holiday insurance. Holiday Extras currently maintains partnerships with more than 8,000 travel agents and has exclusive partnership agreements with 4,000 partners such as AA, TUI, Thomas Cook, British Airways, Saga Holidays, and easyJet to provide the aforementioned travel needs and extras. On the other hand, companies that want to be an affiliate with Holiday Extras can apply online.
Matthew Pack, who was chief executive in 2009, took up the position of Hotel Extras’ Group CEO in 2015. Pack guides the team towards paths where Hotel Extras’ focuses on innovation, technology, and hassle-free travel are realised. Holiday Extras adopted “Be Pioneering in Spirit; Be at the Helm; Be Courageous; Be One Team and Be the Best Version of You” as their team’s core values.
Reviews/ What Users Have to Say
Some writers of Holiday Extras reviews found their hotels “disappointing.” There were many other recent Holiday Extras reviews on TrustPilot that rated the travel service poorly.
One of the Holiday Extras reviews said “The staff were unhelpful , they couldnt flag my booking up on their system and they were rude and offensive. Avoid this company at all costs, the service is atrocious, their systems unreliable, the staff rude and unhelpful, and you run the risk of wasting a lot of time sorting their problems out when you need to catch a flight or wish to get home on time.” Paul Turner rated Holiday Extras with one star for their “Arrogant unhelpful staff, poor computer and booking system.”
Their Official Website and Main Services
Holiday Extras features all their main services at their upper tabs and right at their search engine at the middle of the page. These icons represent Airport parking, hotels, lounges, Holiday insurance and car hire, Airport transfers, and other extras. It works like other travel booking websites: simply enter in your travel details, which will change on the search engine depending on what you are looking for.
Their customer Help & Support team, based in Kent, can assist travellers with their concerns on either new or existing bookings.
You can sign up for Holiday Extras’ exclusive email offers from their homepage.
- Website URL: http://www.holidayextras.co.uk/
- Contact number: 0871 360 1051
- Contact Email: email@example.com
- Head Office Address: United Kingdom
Holiday Extras customers shared that the travel company didn’t do their end properly. Their team, despite being advertised as friendly and professional, provided little help. Most bookings with Holiday Extras faced problems or didn’t go through; I wouldn’t recommend them for their unreliable services and customer support.
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