As part of India’s most popular online travel agency, MakeMyTrip, HotelTravel had been one of the fastest growing travel sites since it was established in 1999 by their founder and CEO, Mr. Blair Speers. The Canadian businessman had worked in Thailand for over 20 years and has an extensive background and experience in technology and information communications.
Prior to HotelTravel, Blair Speers had founded three international schools in Thailand in the early 1990s but he was still up to his travel passion that it led him to work with Planet Holiday in 1997. Now, the growth of HotelTravel owes a big thanks to their leader who is also the current IT Chairman for the PATA Thailand Chapter.
The travel site has a fixed background snapshot of Thailand’s Asiatique Sky. Obviously, since it’s a hotel meta search engine, it lets travelers search and compare for the discounted hotel rates from over 190 countries. It is shown that all filtered results are from great hotels with unbeatable deals and with the best rates guaranteed. If you’ll notice, on HotelTravel, they are promptly showing as 2013’s best online travel agency. However, if you’ll observe closely, it says “Voted” (not Awarded),
HotelTravel prevents language barriers by giving the option to change the language of the site to Deutsch, Italian, Japanese, Korean, Arabic, French, Spanish, and Chinese. Customers can also change the currency, wherein the options are shown at the top right of the main page.
The results page of HotelTravel is quite impressive. In this review, I tried searching for Elephant Hills Resort in Zimbabwe. The results page gives plenty of details such as location, Google map view, snapshot of the resorts interior, Tripadvisor ratings and reviews, short description about the destination, and it also displays prices starting from the cheapest.
HotelTravel Reviews of Consumers
There are a lot of HotelTravel reviews shown online, mixed comments, and feedback. Some even created a site to post their complaints about HotelTravel. But, in this review, let me stick to a more trusted site called “Trustpilot.” On Trustpilot, HotelTravel gathered an overall score of 7.7/10 from 6,809 HotelTravel reviews. Though, one complaint slipped through and attracted the attention of the other frequent HotelTravel users. The reviewer actually said:
“I booked a standard room, but at the hotel I got twin room. HotelTravel had send me by email a voucher for my standard room reservation, which I showed to the receptionist. However I did not get the room I had paid for.”
How To Reach Them?
- Website URL: http://www.hoteltravel.com/
- Contact number: +66 76 282 808 / +1 646 360 1678
- Contact Email: firstname.lastname@example.org
- Fax Number: +66-76-282-346
- Head Office Address: 27/180 Moo 8, Chok Thip Villa, Chaofa Rd.,
Chalong, Muang, Phuket 83130, Thailand
Based on several HotelTravel reviews and their company’s reputation, it is safe to assume that the site is safe to use for your hotel accommodations. But, it is still best to see for yourself if you would like their services and procedures. The only complaint I can tell about HotelTravel so far, is to upgrade their website’s layout and design to look a bit modernized.