Nok Air Reviews

Nok Air Reviews

Thailand’s low-cost airline was established in February 2004 as an air carrier that operates 24 domestic services to routes within Thailand. Nok Air is actually the budget airline of Thai Airways (Thailand’s flag carrier). Nok actually means “bird” in Thai, which explains why their fleet is designed that way. Well, if you’ll ask me, I find the design of Nok Air’s aircraft to be unique and catchy since it’s the main reason how I learned about them and ended up writing a review.

The company’s slogan was derived from the land of smiles, as they say “We Fly Smiles;” they certainly do. Nok Air has a fleet size of 29, which majorly consists of Boeing. Now, the airline doesn’t only cater domestic routes, but also to 4 international routes to Myanmar, Vietnam, and Singapore. Nok Air operates at Don Mueang International Airport while being managed by their CEO, Patee Sarasin.

Latest Conflict in Nok Air

conflictBeginning in mid-February 2016, Nok Air cancelled numerous flights. The resignation of 17 pilots that followed by work stoppage by about 10 pilots and an announcement of an extension of flight cancellations in 10 March cast doubt on the airline’s competence.

They issued several contradictory stories to explain the cancellations. These include dissension between Nok Air management and the cockpit staff, charges of nepotism, and questions about pilot loyalty.

The problem actually arose after Thailand tightened its aviation standards to comply with the European Aviation Safety Agency. The CEO had actually disqualified some pilots as said on local media.

To remedy its shortage of pilots, Nok Air may be permitted to boost the number of its pilots beyond the 40 percent cap mandated by Thai law. Nok Air hired 32 new pilots, bringing their total to 212.

On Board, PC and Mobile Services

Nok Air Reviews-on boardFlying with Nok Air is fun, as one passenger said. We shouldn’t be expecting much from a budget airline since it just offers flights to short routes within Thailand. But, Nok Air had exceeded the normal low-cost airline services. Flight attendants were recognized even on social media with their friendliness and professional attitude towards the passengers. Snacks are offered on board and an inflight menu is given if in case customers prefer another selection.

Nok Air Reviews-pageTheir official site is yellow-themed like Scoot Airlines; well, they’re somehow related since they have already had a joint venture with this airline of Singapore and named it “NokScoot”. Moving forward, the website provides all relative airline information that a traveller needs before and during his booking. The option to learn and join their frequent flyer program Nok Fan Club is also accessible on the site.Nok Air Reviews-mobile app

Nok Air also had extended their service through mobile application, they also have a mobile version of their official site by changing the URL from ‘www’ to ‘m’.  The travel app of Nok Air had gathered recognition online from reviews in iTunes and Google Play Store.

Nok Air Reviews of Customers

It seems that even if the airline is suffering from pilot shortage, they can still provide quality of service. According to 64 Nok Air reviews online, the Thai budget airline had made passengers well accommodated before, during, and after the crisis, which only means that the airline is good at maintaining their standard service even in business calamity. But, some Nok Air reviews are still showing complaints over the inflight services. However, these were properly dealt by the cabin crew.
Nok Air Reviews-logo
How To Reach Them?

  • Website URL:                    www.nokair.com
  • Contact Number:              +662-900-9955
  • Contact Email:                   sanjai.boo@nokair.com
  • Fax Number:                      +66 2 627 9830
  • Head Office Address:       3 Rajanakarn Building, 17th floor, South Sathorn Rd, Yannama,
                                                  Sathorn, Bangkok, 10120, Thailand

Conclusion

I personally want to fly with Nok Air, first, because the aircraft looks cool. Second, the airline staff are professional. Third, because they value their passengers. And, lastly, because their service is incomparable. I respect the airline as much as I love other major airlines. Who knows? Maybe in the future, they can be the flag carrier of Thailand and be part of the Top 100 Airlines in the world.

Feel free to leave a comment below.

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Comments 1

  1. Nok Air now using Bangkok’s Don Muang Airport which is a breeze and close to the city. Cheapest fares going online booking simple to use. Self-check-in available. Clean on-time flights free snack and drink onboard. Luggage allowance only 15kgs but cheap excess charges. Less than a third of the Thai Airways price and cheaper than Air Asia too!

     

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