Rocketmiles Reviews

Rocketmiles Reviews

If you think the only way to earn miles and points is by frequently flying with an airline, then you’re absolutely wrong. Recently in 2012, a new travel startup had come up with an idea of booking hotel reservations and earning thousands of airline miles. How? Let’s find out.

Rocketmiles was an idea of a former Groupon exec who previously ran partnerships at Mileage Plus for United Airlines, Mr. Jay Hoffman. His experience gave him insight into how the industry works that in 2012, together with two more travel industry veterans Bjorn Larsen and Kris Helenek, they established Rocketmiles.

What is Rocketmiles?

Rocketmiles Reviews-pageThe premise is simple: Consumers just have to enter their preferred dates of travel, location, number of guests and airline program, and Rocketmiles returns a list of hotels which allows them to earn miles automatically by booking via the Rocketmiles service.

The Chicago-based mileage-earning hotel booking site allows customers to book premium hotels and earn thousands of airline miles. Rocketmiles had already extended their services with Apple devices available for iPhone and iPad users. Rocketmiles Reviews-mobile appThe mobile app from iTunes lets travellers browse, choose and book hotel reservations and earn miles. In a nutshell, it provides similar features with the PC version.

Another way to check out Rocketmiles is through their social media accounts like Facebook, Twitter and Pinterest. To receive special offers from them directly to the customer’s inbox, newsletter service is found at the bottom right of the page.

Whenever I start using a new hotel booking site, I always like to compare it to other sites I’ve used before. I like to look at a few key factors: number of properties available, cheapest property, most expensive property. This allows me to gauge what type of choice I’m going to get. So, I decided to do a little bit of comparison to see how Rocketmiles stacks up against their competitors. In this review, I tried searching for a specific hotel in Falmouth, Massachusetts, USA and here’s what I got:
Rocketmiles Reviews-search resultSeems like a fair deal, but let’s check Rocketmiles reviews of customers:

Rocketmiles Reviews of Consumers

Trustpilot, SiteJabber and Yelp don’t have a record of Rocketmiles reviews. However, there are several forums found on FlyerTalk and TripAdvisor regarding the efficiency of Rocketmiles. On TripAdvisor, consumers helped the person who asked about the legitimacy of Rocketmiles and it wasn’t as I expected, Rocketmiles gained several complaints over their services, price offerings and concierge lines. FlyerTalk forum doesn’t seem to be reliable, since they are comments dated back in 2003. One reviewer had caught our attention when he said “There’s actually limited hotel selection with no best rate guarantee (and rates aren’t usually best in show)”.
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How To Reach Them?

  • Website URL:                  www.rocketmiles.com
  • Contact Number:           +1 855-355-7625
  • Contact Email:                concierge@rocketmiles
  • Head Office Address:    641 W Lake St, Chicago, IL 60661, United States

Overview

Well, the idea was sleek like UsingMiles. However, not all travel startups will be successful at first. Rocketmiles needs a lot more polishing. We are not saying they’re not good, but their overall performance is not yet enough to make their consumers turn into loyal customers. As we always say, business is about people and we believe Rocketmiles will be one of the best in the near future. Feel free to leave a comment below.

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Comments 1

  1. I booked a room through them, paid in advance, when I got to the hotel (for a 12-hour stay between flights at Sesttle airport) the hotel said I needed a voucher which Rocketmiles had never sent to me. I called their “concierge” line, and the recording said they were close

     

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