Scandinavian Airlines Reviews

Scandinavian Airlines Reviews

Scandinavian Airlines, legally known as SAS or Scandinavian Airlines System, traces its roots back to 1946 when a partnership of three airlines in Scandinavia aimed to handle the intercontinental traffic which made the airline’s ownership to 50% private investors and 50% government.

Scandinavian Airlines Reviews-Rickard Gustafson
Rickard Gustafson

SAS is headquartered in three bases, which are the following: Copenhagen, Stockholm Arlanda, and Oslo Airport. The fleet size of 150 is serving 104 destinations internationally and has been a member of Star Alliance since May 1997 as one of the founding members together with Air Canada, Lufthansa, Thai Airways International, and United Airlines.

Rickard Gustafson has been the President and CEO of the SAS Group since 2011. The 46-year-old experienced leader internationally saw SAS as a unique and special group. He was amazed with the airline’s growth in recent years due to the deal accomplished, and was looking forward to develop the company further, together with all the employees of SAS.

The largest airline in the region of Europe, Scandinavia Airlines – which is also the flag carrier of Sweden, Norway and Denmark – has accumulated several awards these past few years, taking the 57th spot in this year’s The World’s Top 100 Airlines and consecutively being nominated since 2005 for “Europe’s Leading Airline” and “World’s Most Innovative Airline.”

Flying with the SASsy Services
Rickard Gustafson-inflight service

Scandinavian Airlines serves palatable Norwegian, Swedish, Danish or European fine dishes on board with a choice of complimentary beverages including wine and juices. There are three cabin classes in SAS: Economy, Economy Extra, and Business Class, where customers can enjoy and be entertained by their new and improved inflight AVOD (audio/video on demand) loaded with the most recent movies, music, and games.

Rickard Gustafson-magazineTravellers can also enjoy their inflight magazine, Scandinavian Traveler, ready to be downloaded in customers’ personal electronic devices. The magazine contains lifestyle and travel topics by Scandinavia’s best writers and photographers. Customers can download this app on board with their inflight connection which is at SAS

EuroBonus  is the frequent flyer program of the airline and it’s the same with other airlines. By earning more Points, customers can get more benefits such as special offers, benefits, and discounts from other airline partners of SAS. To learn more about the program, click here.

Official Website and Mobile App

pageOn the website, customers will see 90% of the page is showing images of the blue sky and the interior of the cabin inflight. However, the airline designed their header with large and eye-catching fonts; the header provides services like Plan & Book, Online Check-In, Manage Bookings, and Flight Status (those are self explanatory).

If travellers are not sure with the language selected or don’t understand the website, the language selector is located at the top right of the page wherein customers can choose from 25 country languages.

Similar to other airlines’ web features, Scandinavian customers can also search and book flights, hotel reservations, and car rentals. This feature is shown at the left hand of the page. Filling out the credentials in this area will customize and optimize search results to the preference of the traveller.

Scandinavian Airlines Reviews-mobile appNow, customers can access Scandinavian Airlines’ service using their smartphones. The airline’s travel app provides similar services with the website features like booking flights, hotel reservations, manage booking, check-in online, check flight status, and EuroBonus. When travellers make a payment using the travel app, they can use points from their EuroBonus account.

This mobile app is available in the App store and Google Play store. With Windows Phone, it’s downloadable, however, the features are limited.

Scandinavian Airlines Reviews of Passenger

Passengers love to ride with Scandinavian Airlines. According to 393 Scandinavian Airlines reviews, the Swedish airline garnered an overall score 5/10. Even if it’s average, the most recent posts or feedback are all positive, which only means that Scandinavian Airlines had been developing, given a lot of complaints before. One reviewer on July 11th even said:

“Flew SAS with a connection in Copenhagen and can say that I would recommend them to others. Departures were on time as were arrivals, seats were fine, cabin crew were courteous and professional, luggage allowance was good and snacks were provided for brief flights.”
Scandinavian Airlines Reviews-logo
How To Reach Them

  • Website URL:          
  • Contact number:              +46 8 797 0000 / 0770 727 727
  • Contact Email:        
  • Fax Number:                     +46 8 797 1515
  • Head Office Address:       Kabinvaegen 5, Arlanda, 19587 Stockholm, Sweden


I got a little inquisitive and read some Scandinavian Airlines reviews; the airline is remarkably outstanding in this kind and I learned another lesson in this review that “Teamwork divides the task but multiplies the success.” Have you tried to fly with Scandinavian Airlines? Feel free to share me your experience below.


Comments 1

  1. Travelled CPH-IAD in Plus (premium economy). Antiquated and dysfunctional IFE demotivated staff and very poor food and beverage selection. In economy they even charge you for soft drinks these days. I would suggest that SAS either lower their prices to more competitive levels or up their game considerably. Currently I would not recommend SAS in either premium economy or economy for any intercontinental flights if there is a choice.


Leave a Reply