Yet another Indian bus booking site. Maybe for some reason, buses are really in demand in India. Because, compared to other countries, India has numerous bus booking sites apart from Ticketgoose. If you’ll remember, we once wrote about AbhiBus which means “Bus Now” in Hindi, and also MakeMyTrip. But, as per request of a traveller friend, we’ll be talking about Ticketgoose today. Let’s check what’s the difference or similarity of this bus booking site with the others.
What is Ticketgoose?
This India-based bus booking site is headquartered in Chennai but has sub-offices operating in Bengaluru and Hyderabad. Unlike other bus booking sites, Ticketgoose doesn’t have a short story of how they started, but shows that they had been established in 2007 and had been one of the fastest-growing companies in the chosen field.
Ticketgoose has 130 employees who help to search for booking from 3,000 destinations in India, from 700+ bus operators with 10,000+ buses plying on 20,000+ routes, and a network of 6000+ on-site agents. Ticketgoose doesn’t only offer bus booking services, but also provides end-to-end software and other value-added solutions for the Bus Transport Industry.
Ticketgoose also has a mobile version of these services accessible using customer’s smartphones. According to some Ticketgoose reviews, the mobile app is easier and more hassle-free to navigate with its Android version. The mobile app lets customers search, book, and make a payment merely just by using a smartphone. It also provides real time booking updates. Moreover, it lets consumers manage, cancel, and check their bookings.
Ticketgoose Reviews of Consumers
Based on Ticketgoose reviews posted on ComplaintBoard and ConsumerComplaints, which are trusted national or Indian forum sites, the bus booking site had been infamous for its bad record of money stealing, false booking. As we notice, the main problem of the consumers was actually the customer service of Ticketgoose and their false booking process.
One reviewer had booked 6 tickets from Bangalore to Cochin; though, after making a payment received an error message saying, “Oops… Unable to confirm your ticket with the operator. Please wait, Our Customer support will call you in 10 minutes for assistance or call us @ 088 80 80 80 80!!!” (with a reference number).
Ticketgoose’s customer support did call him after 15 minutes, but before he was able to explain the situation, the line got disconnected and they never called back. What made this worse was when he checked his bank statement, the booking was actually debited. He never got a refund.
How To Reach Them?
- Website URL: http://www.ticketgoose.com/
- Contact Number: 088 80808080 (From 7 am to 11 pm everyday)
- Contact Email: firstname.lastname@example.org
- Head Office Address: #1/61-17, Ravi Colony, Paulwells Road, Saint Thomas Mount,
Chennai – 600 016, Tamil Nadu, India.
Apparently, Ticketgoose seems to have loose ends here. The recently established bus booking site has a lot of things needed to improve – from customer service to the alleged stealing-money booking process they have.
Well, if you’ll ask me, I won’t use the site. One factor is the page looks really unprofessional or not the typical serious business page for me. Looking at Ticketgoose makes you doubt if the site is actually legit or not. So beware, or better yet, stay away!
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