Tigerair was initially known as Tiger Airways, which was established in 2003 and began ticket sales as early as 2004. Tigerair was the first airline to operate from the budget terminal of Changi Airport. The low-cost airline is a subsidiary of the flag carrier, Singapore Airlines. Tigerair operates services to regional destinations in Southeast Asia, China, and India from its main base at Singapore Changi Airport.
Now, Tigerair has a total fleet size of 24 all-Airbus aircraft and has recently joined the world’s largest low cost carrier alliance, Value Alliance. Lee Lik Hsin has been their CEO since May 2014. Singapore Airlines had established Budget Aviation Holdings to own and manage its budget airlines Scoot and Tigerair. They recently added Quanzhou (China) and Lucknow (India) as new destinations, making a total of 38 flight destinations catered by Tigerair.
Inflight with Tigerair
Since Tigerair is yet another budget airline and uses Airbus models which are configured into a one-class cabin build, one kind of service is expected on TigerAir (144-180 seat capacity). Though, passengers are not given any complimentary meals, they can purchase food and beverages from their inflight menu.
In compliance with new guidelines set by the International Civil Aviation Organization (ICAO) on hand luggage, various countries have implemented restrictions on carriage of liquids, aerosols, and gels on passenger hand baggage. Flights to Macau, Vietnam, Australia, China, Singapore, Thailand, and the Philippines are subjected to the regulation. Tigerair is aware that this may affect their customers’ ability to carry duty-free purchases onboard. So, passengers are advised to check with duty free personnel before making their purchases.
On a positive note, passengers are allowed two pieces of carry-on luggage provided that each item does not exceed the dimensions of 54 cm x 38 cm x 23 cm, with a combined weight of 10kg. Any cabin baggage that does not meet the above requirements will need to be checked in accordingly and airport baggage charges will apply.
Hoverboards, uniwheels, and electric scooters are not allowed as checked-in or hand-carry luggage due to the potential fire hazard from lithium-ion batteries that power these devices.
Official Website and Mobile app
I once thought that grey and orange had always been a good contrast. The theme color of the official website makes the overall appearance professional and candid. It somehow looks like an online travel agency, but since Tigerair is popular, we all know it’s an airline. The site can be changed to 20 other languages and promotes the tourism of Singapore with its cheap flight deals and packages. Tigerair provides services to book flights, hotel reservations, and travel insurance online.
They had also extended their services with a mobile version through iOS and Android. Customers can access the whole functionality of the PC version with just a smartphone. Tigerair mobile lets travellers search for the best flight deals, book tickets, select seats, and store their personal information for future use, all-in a travel app.
Tigerair Reviews of Passengers
The Singaporean low-cost airline is getting above-average feedback from its passengers; according to 132 Tigerair reviews, the airline had been steadily providing exclusive services since 2003. They never even thought that they were flying with a budget airline. However, recent posts show that Tigerair’s flight attendants are haughty, but this hasn’t been much of a problem because it was a short flight for the reviewer. Though, “No inflight entertainment” had been simultaneously mentioned in some Tigerair reviews.
To see more of these Tigerair reviews, click here.
How To Reach Them?
- Website URL: http://www.tigerair.com/sg/en/
- Contact Number: (02) 798 4499 / +65 3157 6434
- Contact Email: email@example.com
- Fax Number: 1800 243 473
- Head Office Address: Changi Airport Post Office, PO Box 82, 918143, Singapore
I always see side-by-side comments about Tigerair, but after writing a review about this Singaporean low-cost airline, I am now more convinced that the airline is definitely one of the air carriers you should be flying with. Who knows, this year they might be part of the world’s top 100 airlines in Skytrax. Given its consistent service and development, this might be the next tag team of Singapore Airlines.
Feel free to leave a comment below.