Initially, Tunisair was established in 1948 as Société Tunisienne de l’Air with their first Managing Director, Rene Lefevre, though the airline took time before commencing operations. They acquired their first DC 4 in 1956 and, in the same year, they initiated non-stop flights from Tunis to Paris. Now, their current CEO, Sarra Rejeb, was appointed in April 2015 replacing Salou Saghir.
The main hub of Tunisair is located at Tunis-Carthage International Airport with a fleet size of 32 catering 100 destinations internationally. Tunisair is not a member of the three big airline alliances, but is a member of the Arab Air Carriers Organization.
Since 2005, Tunisair was simultaneously nominated with the award of “Africa’s Leading Airline” by the World Travel Awards. However, the credibility of the airline was questioned after several unrelated incidents kept happening since 2012 until this year, like runway excursions and bird strikes. To see the stories, click here.
Inflight With Tunisair
Tunisair has two cabin classes specified as Economy and Espace Privilege Class. The Espace Privilege class is also known as the airline’s Business Class. Passengers are served with complimentary meals and drinks from famous Tunisian dishes or international cuisines. However, this is limited for Economy Class passengers, in which it will depend on their flight route. Special meals are also pre-ordered.
Tunisair also keeps their passengers on board entertained with their inflight magazine, La Gazelle. In La Gazelle, customers can grasp the latest fashion, trends, news, education, and even business-related topics, but this magazine majority focuses on Tunis tourism.
The Website and Mobile App
The official website will initially ask customers to select their country or language to avoid language barrier problems.
As noticeable, the background gives a relaxed and calming effect to travelers with its sky or cloud image and flying dandelion. News flashes in words are shown at the top of the page, telling the consumers about the latest updates within the airline’s policies, procedures, and services. Like other airlines, the page lets travelers book flights, hotel reservations, and car rentals. Customers can also access the site to manage their bookings and their check flight status.
Tunisair’s mobile application is also available in the App store and Google Play Store wherein customers can avail of the same services as for the PC version. They even recently updated their mobile application’s features and functionality to enhance the travel app’s technicality.
Tunisair Reviews of Passengers
Given the simplicity of Tunisair, the national airline of Tunis had a below-average rating from their overall customer reviews. A total of 6/10 was scored on Skytrax’s Airlinequality.com. This might be the reason why the recent Tunisair reviews show as being poor or fair. To see the actual Tunisair reviews, click here.
How To Reach Them?
- Website URL: http://www.tunisair.com/
- Contact number: +216 70 837 000
- Contact Email: email@example.com
- Fax Number: +216 70 836 900
- Head Office Address: Tunisair Building 7 Novembre 1987 Street PO Box 2035 Carthage, Tunis
After reading various Tunisair reviews, I am quite puzzled with the unwanted and timely incidents which occurred with the flag carrier of Tunis. The airline’s overall performance seems fair enough, but I have a strong gut feeling someone is sabotaging their maintained standing in aviation. I strongly believe that Tunisair can get better in time. What can you say? A penny for your thoughts?
Feel free to leave a comment below.