“Save time, pay less, travel more” is the Wego slogan. Ever wondered how Wego was able to deliver for the past 10 years? Let’s take a look at Wego! We, Go!
We, Go. Ego. WEGO
Wego was founded in 2005 by a Singaporean internet entrepreneur, Mr. Craig Hewett. He has been in the online travel industry for 15 years. In February 2012, Wego appointed another Singaporean, Mr. Ross Veitch, as the new CEO.
Wego is one of the leading travel search engines based in Singapore, which has regional offices in Jakarta, Bangalore and Dubai.
How does Wego work?
Wego looks plain and simple. Green and white are good color choices to create a relaxing website interface. Moving forward, Wego features allow customers to book a flight and book a hotel reservation. So basically it’s for Flights and Hotel services. Scrolling down gives access to see the following airline logos and hotels in which their searches are coming from. Further down are promotions to Wego’s latest offers and deals that they have by top international destinations and hotels. Travellers can also customize their search by country of origin.
In this review, we tried searching for a hotel, just to see how the result page looks like:
Apparently, the results are not arranged from the cheapest by default and customers have to manually change it to be arranged by prices instead of reviews or popularity. Ten minutes passed and the page kept showing loading. It takes forever to complete its searches. After waiting for another 5 minutes, we gave up waiting and just took a screenshot of the top results.
Wego has a mobile version of all these services mentioned above which is available in both in the App Store and Google Play Store. The Wego mobile app introduction shows that it’s Asia’s hottest travel app. But we don’t think so, because according to Wego reviews, the mobile app is malfunctioning and often being bugged.
Wego Reviews of Consumers
In this Wego review, the travel search engine is getting poor feedback and often times is unknown to other online travel agency users. One of their customers angrily said: “They are a bunch of liars. Once I entered all my details and my credit card details they inform me by on-screen message that the airline has changed their rate and increased almost 1000 USD. I didn’t go finish the deal but yet they charged my credit card twice. Luckily my credit card called me and stopped the transaction.”
A forum was even started on TripAdvisor wherein travellers are not willing to take risks using Wego. To see this forum, click here.
How To Reach Them?
- Website URL: http://www.wego.com/
- Contact Number: +65 6692 0868
- Contact Page: http://hoteliers.wego.com/contact
- Head Office Address: 100 Beach Road #23-07/13 Shaw Tower, Singapore 189702
In this Wego review, this online travel agency sure did a good take with their website’s interface. However, seeing all those “I don’t recommend” comments and complaints by customers makes me wonder how they deal with those? Especially, some travellers are not even willing to take the risk of at least trying to book with them. Now, where do we go?
Have you used Wego? Feel free to share your experience below.